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© 2019 by Des Ombaka Branding & Illustration

STORE POLICY

FAQ

Please send all inquiries using the contact form.

Shipping

​France

  • Free delivery on all orders within France

  • Tracking information to follow once your order is dispatched

International

  • 12.30€ contribution towards postage fees on orders outside France

  • Tracking information to follow once your order is dispatched

Terms & Conditions

Please note that the average turnaround times are not a guarantee of which day your order will be delivered.  Turnaround is shown in working days which does not include weekends or public holidays.

Any problem with an order should be outlined within 24 hours of receiving the goods.

We can offer a refund if the product(s) delivered does not match your order.

Please contact us via the contact form outlining the problem and we will arrange the return of the said goods. Remember to include your original invoice number and the name your order was placed under.

Please note that we can not accept responsibility for any failure on the part of any courier or delivery service used to deliver goods.

Payment Methods

Payments are made directly via the website via Credit / Debit Cards or PAYPAL.

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